Does dent repair on a rental car come out of your pocket? Our clients ask us this question all the time after a dent turns up on their rental vehicle. We’ll go over the scenarios in which you may be liable and when it’s the renter’s insurance that foots the cost.
Examine the Car First
First of all, always thoroughly examine the rental car before driving it off the lot. The dent may already be there, and it’s possible for staff to overlook a scratch or dent during their own inspection. Snap photos of any dents you notice, no matter how seemingly minor. Report any damage and check with staff to be sure the damage has been documented on their end. Continue Reading →